marketing

Getting people to say Yes or No is better than a "maybe"

Seth Godin: Small is the New Big

It is way better to get a "Yes" or a "No" from a client or customer than it is to get a maybe. I personally have been on both sides of this and understand the issue of making a decision and trying to avoid risk.

In my current roll I am helping bring new ways to make information sharable and available via new/social media (SwineCast being an example). This is a "new" way to share stories; "new" in the sense that technology (sharing of content via RSS feeds, time shifted conversations via podcasts) is making it easier to produce a show and share it widely.

So when I heard (I use Audible to listen to books) this bit from Seth Godin's Small is the New Big about getting people to say yes or no, not maybe, I was all behind what he shared. It is better to get a yes or a no than a maybe. Think about those times when you suggested an idea and a "decision" maker said "maybe". Think about those times when you asked someone out and they responded with a "maybe" answer ("I'm busy this week" or "I have a lot of things to do").

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Milk maybe milk but people will buy the prettier packages.

File:Milk glass.jpg WikiCommons I just read FYI-Milk is Milk! Don’t be fooled by creative “branding”!. While I agree with the premiss that 'milk is milk' I also have to agree that branded milk is better than unbranded milk.

Example: No-Name Generic brand or Generic Brand of products (those products with white packaging and green band) of the late 1970's offered products whose major feature was lowest price.

The introduction of the generic brands immediately opened up new markets for the distributors and stores. They were able to create their own store brands to compete with premium brands. Customers immediately bought into this choice. Based on packaging (and associated marketing/branding), people purchased goods. Looking for great peanut butter? Buy Jiffy. Looking to save some money? Buy the store brand. Coca-Cola or Sam's Cola? Choice expanded.

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AMC 0029 - What is Monsanto's conversation approach?

Learn more from Mica Veihman, Monsanto's social media team lead. Mica chats with Ned Arthur about what they are doing is really about the conversation online and not so much about the tools.


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AMC 0025 - Monsanto using new and social media, conversation with Kathleen Manning

Conversation with Kathleen Manning from MonsantoCo, on their use of ag related social and new media.


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Truffle Media update for May 20, 2009, build those relationships before we need them

New media & social information that might be of value to you:
  • From Sandy Carter, IBM VP of SOA and WebSphere Strategy, Channels, and Marketing, 'Is social media right for every business?'... Sandy's response "I think that this question is the wrong one. The right one is -- what is your overall goal for your company and its business model? What is your compelling value proposition that truly sets you apart? Then you can decide which social media tools to add to your overall company strategy and execution." Read more from Sandy at Marketing Profs article and listen to her interview (part 1 and part 2).
  • Chris Brogan (ChrisBrogan.com) has an eBook Trust Economies: Investigation into the New ROI of the Web that starts with "If You Build It, They Won’t Come". The book reminds us that relationships come before the sale and that we need to build those relationships before we need them. This is an easy read and highly recommended to share with friends and associates.
  • PodCamp Boston New Media Social Media Conference, August 8-9, 2009, University of Massachusetts - Boston. This is a hotspot of new and social media. Register soon as tickets are limited to 350. Can't get to Boston? There are several other regional new/social media conferences: Columbus, Ohio; Tempe, Arizona; Houston, Texas.


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Continuing the NAMA conversations


NAMA
Atlanta was a great trip! This was my first NAMA conference and I discovered some new ideas and met some interesting people to stay in touch with. For those that were not able to attend, or those that did attend but missed something, here are several links to NAMA 2009 related media.

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AMC 0022c - New Mexico State University student NAMA presents New Mexico Wines Into New Mexico Restaurants

New Mexico State University's student NAMA team presents New Mexico Wines Into New Mexico Restaurants - www.TruffleMedia.com.

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